Internal note 277-78-09

Toners4Less have cheated us.  We bought 4 laser printer cartridges from Toners4Less, one malfunctioned and they refused to replace it.  Don't buy any of their products in the future.  Toners4Less might be competitive on the price, but if they have a 25% failure rate and an abhorrent customer service, we'll end up paying more for less.

NO BUY POLICY.